Appointments

Routine appointments

There are several ways to get the medical advice you need. We offer face to face appointments, telephonic consultations and advice via an online consultation (AccuRx).

The practice operates a ‘duty doctor’ system to ensure we always have adequate capacity to deal with patients who are acutely unwell and require medical attention the same day.

Appointments are available throughout the day during our opening hours and can be booked online, by telephone or in-person at the reception. Please select one of the below appointment types, to get the best suited help on time.

Pharmacy First - Your Go-To for Quick Healthcare

What is Pharmacy First?

Pharmacy First is an NHS initiative that makes it easy for you to get healthcare advice and treatment for common conditions through your local pharmacy. No need for a GP appointment or prescription for issues like:

  • Sinusitis
  • Sore throats
  • Earaches
  • Infected insect bites
  • Impetigo
  • Shingles
  • Uncomplicated urinary tract infections in women

How Can Pharmacy First Help?

Pharmacy First provides prompt treatment and advice for these common conditions. Pharmacists might offer over-the-counter or prescription medications based on your needs, and all consultations are private. You can also be referred by NHS services like NHS 111 or your GP.

Additional Support from Pharmacies

  • Minor Ailments: Pharmacists can help with a variety of everyday health issues such as colds, flu, aches, pains, rashes, and cystitis. They can also assist with emergency contraception, pregnancy tests, and needle exchange services. No appointment is needed, and they will refer you to a doctor if necessary.
  • Medication Advice: Pharmacists are experts in safely using medicines. If you have questions about your prescriptions or over-the-counter drugs, they can provide guidance. For new long-term medications, the New Medicine Service offers ongoing support. If you take multiple medicines, the Medicines Use Review (MUR) can help ensure you’re using them correctly.
  • Repeat Prescriptions: Pharmacists can manage your repeat prescriptions, saving you a visit to the GP if your condition is stable. If any issues arise with your medication, your pharmacist can consult with your GP on your behalf.
  • Healthy Living Advice: Pharmacies can support your overall health by offering advice on diet, exercise, and smoking cessation. They provide nicotine replacement therapies and regular check-ins to help you quit smoking and stay healthy.

Pharmacy First is here to make getting the care you need simpler and faster.

Online Consultation

Our Online Consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more. Fill out a quick online form and we will deal with your request before the end of the next working day.

Call the Practice

Appointments can be booked by calling the practice during working hours.

Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of a non-urgent nature.

Telephone: 01789 763293

Urgent Appointments

The practice operates a ‘duty doctor’ system to ensure we always have adequate capacity to deal with patients who are acutely unwell and require medical attention the same day. These appointments cannot be booked online. Please call our reception team during normal opening hours, and be prepared to give details on your condition to the receptionist.

Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of a non-urgent nature.

Telephone: 01789 763293

Cancelling your appointment

Please make every effort to keep your appointment. If you are unable to make it, please cancel it as soon as possible, using one of the methods below, so that it can be reallocated to another patient in need. Your help will avoid a significant waste of NHS resources and is much appreciated.

Alternatively, you can follow the instructions on your appointment reminder text and reply, to cancel an appointment.

Consult with a Doctor online

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Extended Access

The Surgery offers Extended Hours on Monday and Tuesday Evenings until 19.20 hours to see or speak to a GP. Extended Hours is for Routine / Non Urgent appointments only.

Patients in South Warwickshire will be able to book face-to-face or telephone consultations at GP+ ‘hubs’ from 6.00 – 9.00pm on weekdays and 9.00am – 1.00pm on weekends. The practice also offers a GP hub extended hours on Wednesdays, 6.30-9pm which can be booked through reception only.

Routine and same day appointments will be offered with GPs, nurses and clinical pharmacists. In addition there will be same day appointments from 6.00 – 9.00pm on weekdays for children aged 0-16 who need treatment after school hours.

Please call the practice at 01564 783 983 or alternatively you can call 01926 69 59 49 (open Fridays 6pm-8pm, Saturday & Sunday 9am – 12pm) to book routine or same day appointments.

For more information, visit www.southwarwickshiregps.nhs.uk/extendedaccess

Home Visits

Please try to book a home visit before 10.30am and only when the patient is too ill to attend the surgery. You may initially receive a telephone consultation from the doctor who will discuss your symptoms with you before deciding if they need to visit.

Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit. Consultations at the surgery are safer for patients as home visits are associated with the risk of poorer standards of care compared to a normal surgery consultation.

Telephone: 01789 763293