Welcome to the New Website of The Arrow Surgery

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Appointments

To reduce the spread of coronavirus, all appointments are now made via a telephone triage system and cannot be made in person or online. Please call the practice for further details.
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There are several ways to get the medical advice you need. We offer face to face appointments, telephonic consultations and advice via an online consultation (eConsult).

The practice operates a 'duty doctor' system to ensure we always have adequate capacity to deal with patients who are acutely unwell and require medical attention the same day.

Appointments are available throughout the day during our opening hours and can be booked online, by telephone or in-person at the reception. Please select one of the below appointment types, to get the best suited help on time.

For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
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Online Consultation

Our Online Consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more. Fill out a quick online form and we will deal with your request before the end of the next working day.
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How it works?

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    Find your symptom, condition or request.
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    Fill out a quick form.
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    Your practice responds by phone or email, usually by the end of next working day
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GP Online Services

Book an appointment with your GP, nurse or clinician at a time that suits you. Sign in to your registered GP online service.
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NHS App
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Call the Practice

Appointments can be booked by calling the practice during working hours
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Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of a non-urgent nature.

Why does the receptionist need to ask what’s wrong with me?

Our reception staff are important members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’.

We have trained our reception staff to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.