We regret to inform you that our clinical system, EMIS, is currently experiencing an unexpected outage.  This is a national problem beyond our control and we are informed that this is being investigated as a priority.  This system is crucial for managing appointments, accessing medical records, and processing prescriptions, so this interruption may affect our ability to provide timely and efficient care.  We have limited access to your information so please bear with us.
 

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Welcome to the New Website of The Arrow Surgery

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Due to ongoing Windows issues affecting IT worldwide, we are currently experiencing a global service outage affecting our systems. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

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Feedback

The NHS Friends and Family Test (FFT) is a way of gathering your feedback, so we can continually review our service. Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

We are aware that things can go wrong resulting in an unsatisfied experience.We are aware that things can go wrong resulting in an unsatisfied experience. Please fill out the complaint form to advise us about any concerns you may have.

This form is for feedback only and no requests for medications, appointments or other issues will be actioned.