Contact the practice
The Arrow Surgery
Fields Park Drive
Alcester
Warwickshire
B49 6QR
Telephone: 01789 763293
Out of Hours: 111
Email: cwicb.arrowsurgery@nhs.net
Get DirectionsOpening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
Contact NHS 111 for medical advice when the practice is closed. NHS Warwickshire is responsible for your medical care.
Out-of-hours services are generally busy – if your query is of a non-urgent nature and you can wait until the surgery reopens, we advise you to use our Online Consultation service instead and get a response from the practice before the end of the next working day.
Physical accessibility
Our practice offers the following facilities:
- Disabled parking – Disabled parking bays are available at the front of the building.
- Step free access – The patient areas in the practice are all on the ground floor with no steps nor ramps. The First floor is accessible via a lift opposite reception.
- Disabled WCA – disabled toilets are available
- Car Parking – Available.
- Induction loop – The building is fitted with induction loops
- Cycle parking – Cycle racks are provided at the front of the building opposite the main entrance.
- Wheelchair access – Available. There is usually a free to use wheelchair in the building lobby.
How to make a complaint
We are aware that things can go wrong resulting in an unsatisfied experience. Please contact us to advise us about any concerns you may have.
