Friends and Family Test

The NHS Friends and Family Test (FFT) is a way of gathering your feedback, so we can continually review our service. Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Results

Month Don’t know Good Neither good nor poor Poor Very good Very poor Grand Total
2023
Apr 9 54 63
May 18 3 96 1 118
Jun 11 1 37 49
Jul 25 2 1 90 118
Aug 1 11 3 2 106 123
Sep 16 3 89 108
Oct 1 11 1 2 78 93
Nov 18 5 64 1 88
Dec 13 4 1 64 1 83
2024
Jan 16 1 3 76 1 97
Feb 11 3 91 105
Mar 5 1 1 74 1 82
Apr 11 1 86 98
May 1 8 2 76 1 88